Shipping policy

FREE Shipping | Orders $300+

We offer FREE shipping on all orders of $300 or more for all domestic orders.

Our Shipping Process

We will package and ship your order as soon as possible. We start working on your order immediately, so we are unable to make any changes or modifications to an order after it has been placed.

Orders are subject to verification and approval before shipping and may take several days to process. All in stock items are estimated to arrive within 5-10 business days after shipping. For more specific shipping times, please reference the product page details under “Shipping.”

While we will do all we can to ensure your order is delivered as quickly as possible, Oliamoda cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, carrier delays, COVID-19, etc.

It is not possible to reroute a package once it has been shipped. Please ensure that your shipping address is correct, as we are not responsible for orders being shipped to incorrect addresses or left unclaimed. If your package is returned due to an incorrect address, we can arrange redelivery. A redelivery charge may apply for this service and will vary by order. We are unable to provide any refunds for items that are shipped to an incorrect address provided during checkout.

For additional questions regarding the status of your order, please email info@oliamoda.com.

Pre-order items

Since many of our products are handmade in small batches, some items may be made available for pre-order and an estimated shipping date will be included on the product and checkout pages. Please note that these dates are estimates and we will ship out these orders as soon as we can.

If a particular item is out of stock and unavailable for preorder, please email us at info@oliamoda.com, and Olia and her team will be thrilled to make a recommendation you’ll love.

Returns, Damaged Items + Cancellations

For more information on returns, damaged items and cancellations, please visit our refund policy page.

COVID-19 Update

Oliamoda takes all the necessary precautions to ensure the safety of our team and customers during the outbreak of Covid-19. Additionally, Covid-19 may have an impact on shipping times that are beyond our control.

Additional Information

By placing an order from our website, you agree to have read, understood, and accepted our Terms and Conditions as well as our Refund Policy, Shipping Policy and Privacy Policy.

For additional questions, please email us at info@oliamoda.com